For any transactions permitted by the Prospectuses / Information Memorandum / Disclosure Documents but not facilitated by i-Access such as offering units, transfer or cooling-off, the user may effect these transactions by submitting the physical application forms to our Head Office or any of our distribution points stated in the Directory of Sales Office stated in the respective Prospectuses / Information Memorandum / Disclosure Documents. Please refer to respective Prospectuses / Information Memorandum / Disclosure Documents for more details of the procedures for the transactions of Units or you may also contact our Customer Service at 1-800-88-7080 (8:45am to 5:30pm - Monday to Friday).

If an applicant for units in the funds and a supplemental prospectus / replacement prospectus or supplemental disclosure document / replacement disclosure document is delivered to the Securities Commission for registration before the issuance or transfer of units to the applicant, the applicant will be given the opportunity to withdraw his/her application within 14 days from the date of his/her receipt of notice of the registration of the supplemental prospectus / replacement prospectus or supplemental disclosure document / replacement disclosure document. Application for units in the funds cannot be withdrawn where a supplemental prospectus / replacement prospectus or supplemental disclosure document / replacement disclosure document has been registered after the issuance or transfer of units to the applicant.